4 Reasons to Outsource Dental Insurance Verification Services


For any dental practice, the verification of the patient’s insurance eligibility and benefits determines the fate of the claims the providers make for the services. To expedite the approval of the claims by preventing any billing issue, accurate verification of the terms of the patient’s coverage is essential. For this, practices have to go through an intense dental insurance verification process comprising information gathering, sieving, and claims submission which can be overwhelming for their already overstretched resources. A time-tested solution to this seemingly insurmountable obstacle is the outsourcing of the services to a reliable dental insurance service provider. There are dedicated companies that are engaged in providing necessary solutions and services concerned with the outsourcing of dental insurance verification services. Hiring such services as provided by an outsourcing company can provide various advantages.

Here are a few significant benefits of outsourcing dental insurance verification.

Source: legalist

1. Better focused in-house teams

Most dental facilities are understaffed and hence, the pressure of verifying the patients’ coverage is immense on the employees. There is a complex procedure of identification of a patient, their dental records as well as using the same for their insurance verification eligibility. Generally, a dental facility does not handle such services. When they attempt it, their efficiency plummets drastically and it gets reflected in their primary service areas. By outsourcing the task of dental insurance verification services, the management saves precious time of their staff and enables them to focus solely on their specializations. Employees working within a dental facility can use their available resources and time for improving their available facilities for patients. This, in turn, results in the optimal functioning of the workforce and better services to patients. The overall effort concerned with the performance of diverse activities is systematically reduced. Employees can focus on their core and primary activities that are providing services to their patients rather than using their available services for their non-core activities like insurance verification.

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2. Mitigate financial risks

Though providing necessary services to a patient is essential for a dentist facility but ensuring approval of insurance claims and receiving necessary revenue is crucial too.

As the verification process has a direct bearing on the approval of the claims, it demands the services of specialists to carry out the job satisfactorily. An experienced medbillingexperts.com provide better services who gives significantly boosts the approval chances and ensures better revenue generation for the facility. They possess the necessary capabilities as well as contacts with various insurance providers so that they can expedite and complete the process of insurance verification. Also, the vendor can inform the care provider about the financial implications of any patient who approaches them for treatment and the providers can convey the same to the patient. This helps in creating a closed web of communication that can enable the transfer of information which benefits dental facilities as well as the patients for completion of dental insurance verification.

Source: ÉTS

3. Reduced rework cases

Despite all the efforts, there are certain cases where resources and time have to be employed for reworking on the verification process of insurance. The verification methods used by professional outsourcing firms not just ramp up the case approval rate but also simplify the workflow of the dental professionals. Since they use the best tools and practices of verification, there is a significant drop in the number of claims that need rework, which is otherwise is a time-consuming process. It’s the vendor’s responsibility to make certain that every claim gets rectified accurately. Availing the services as provided by an outsourcing company for dental insurance verification can reduce the chances of spending extra time and effort on the same process which could be completed if performed with efficiency. A particular company outsourcing such services can help in reducing the cost and time required for completion of the verification process. The effort on the budget of a particular Dentist facility is also reduced to a great extent.

Source: wiseGEEK

4. Shorter billing cycles

The Bill cycle refers to the process from its creation until the necessary facility receives the necessary amount from the insurer. A primary advantage of roping in a third-party insurance services provider is the shortening of the billing cycle. Since the patient information is collected and processed quickly, it results in reduced billing time and increased billing accuracy. All the information which is collected is processed quickly and without any discrepancies or errors. The time to get the claims approved and money from the insurer is also reduced. The overall process of completion of the verification process and funds approval is improved. The increased revenue helps in the overall development of the dental facility and sets a solid platform for its survival and growth. Companies outsourcing their verification services have constant connections and relations with major insurance companies which they can leverage for completion of the verification process. Individual identity is verified, claims are approved, and funds are immediately allocated to a particular dentist facility which can benefit both medical practitioners as well as patients.

Source: Carefree Dental

These benefits make hiring the services of outsourcing companies providing dentist insurance verification facilities so crucial. Process efficiency, unhindered cash inflow, productive workforce, lower operating costs, and happy patients are the top concerns of all dental service providers. By outsourcing the dental insurance verification process, care providers address all these concerns and many more. Comparing and selecting a particular service provider based upon their services requires time in the effort. If the right service provider is chosen for the job, the client gets an edge in the market and enjoys high returns on their investment while driving their growth with a long list of happy patients. The need for creating a well-defined department for handling insurance verification and their claims are almost eradicated. This in turn saves their cost and effort which can, therefore, be directed to words essential activities. Dental facilities can reduce their burden and use their available expertise towards providing professional services to their patients. Outsourcing services may prove risky, but the selection of the perfect company can reduce the chances of any errors or loss of any kind.

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